Terms and Conditions

Last updated: 25 October 2025

Welcome to Rugstars UK!

These terms and conditions outline the rules and regulations for the use of Rugstars UK‘s website, located at https://rugstars.co.uk/.

Legal Information:
Rugstars UK is a trading name of Shoaib Stores LTD, a company registered in England & Wales.
Company Registration Number: 14343841
Registered Office: Office 4510, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Warehouse, Dispatch & Returns: Unit 6, Angus Work, Fairbairn Street, Dundee DD3 7JZ, United Kingdom
Email: support@rugstars.co.uk
Phone: +44-745-6313070

By accessing this website, you agree to accept these terms and conditions. Do not continue to use Rugstars UK if you do not agree to all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person logging on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company, Shoaib Stores LTD (trading as Rugstars UK). “Party”, “Parties”, or “Us”, refers to both the Client and ourselves.

Shipping and Returns

Order Handling Time: 0–2 Business Days
Order Transit Time: 3–5 Business Days
Estimated Delivery Time: 3–7 Business Days (varies by customer location)
Free UK Mainland Shipping

Refund Requirements

If you don’t like a product, you can send it back to us and we will issue a refund, subject to the following conditions:

A refund request is made within 2 days of receiving your product.
Product should not be opened or used.
The product should be returned at the cost of the customer.
No refund fee applies.
Refund processing time is 5 business days.

Cookies

We employ the use of cookies. By accessing Rugstars UK, you agree to use cookies in agreement with the Rugstars UK Privacy Policy. Most interactive websites use cookies to improve user experience. Some of our affiliate or advertising partners may also use cookies.

License

Unless otherwise stated, Shoaib Stores LTD (trading as Rugstars UK) and/or its licensors own the intellectual property rights for all material on Rugstars UK. All intellectual property rights are reserved. You may access this for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

Republish material from Rugstars UK
Sell, rent, or sub-license material from Rugstars UK
Reproduce, duplicate, or copy material from Rugstars UK
Redistribute content from Rugstars UK

User Comments

Parts of this website offer an opportunity for users to post and exchange opinions and information. Comments do not reflect the views and opinions of Shoaib Stores LTD, its agents and/or affiliates. Comments reflect the views and opinions of the person who post them. To the extent permitted by applicable laws, Shoaib Stores LTD shall not be liable for comments or any liability, damages or expenses caused and/or suffered as a result of use of and/or posting of and/or appearance of comments on this website.

We reserve the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the comments on our website and have all necessary licenses and consents to do so.
The comments do not invade any intellectual property right, including but not limited to copyright, patent, or trademark of any third party.
The comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.
The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Shoaib Stores LTD a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies
Search engines
News organizations
Online directory distributors in the same manner as they hyperlink to other listed businesses
System-wide Accredited Businesses except non-profit organizations, charity shopping malls, and charity fundraising groups

These organizations may link to our home page, publications, or other Website information so long as the link: (a) is not deceptive; (b) does not falsely imply sponsorship, endorsement or approval; (c) fits within the context of the linking party’s site.

We may approve other link requests from commonly-known consumer/business sources, community sites, charities, online directories, internet portals, accounting, law and consulting firms, and educational institutions/trade associations, if we decide that: (a) the link would not make us look unfavorably; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Shoaib Stores LTD; (d) the link is in the context of general resource information.

Approved organizations may hyperlink as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to;
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Rugstars UK’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims arising on your Website. No links should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of Links from Our Website

If you find any link on our Website that is offensive for any reason, you may contact and inform us at any moment. We will consider requests to remove links but are not obligated to or to respond to you directly. We do not ensure that the information on this website is correct, nor do we warrant completeness or accuracy; nor do we promise to ensure that the website remains available or the material is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Contact Information

Trading Name: Rugstars UK
Legal Entity: Shoaib Stores LTD
Company Registration Number: 14343841
Registered Office: Office 4510, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Warehouse/Dispatch & Returns: Unit 6, Angus Work, Fairbairn Street, Dundee DD3 7JZ, United Kingdom
Email: support@rugstars.co.uk
Phone: +44-745-6313070